At TFO, tiles are our passion. Over 40 years of experience in the tile industry has allowed us to form partnerships with big brands from around the world. We have access to the latest quality tiles and natural stone coming direct from the suppliers. By cutting out the middlemen, we can sell high volumes with low margins – saving you up to 70% off retail prices. Learn more about us and how we can help you by reading below.

Our Model

We understand that Australian consumers buying habits are changing. Australians only want the best and latest quality products together with the lowest prices. This is because they do not want to pay highly inflated retail prices at fancy showrooms. This customer revolution is growing momentum, so we have listened and acted. Our TFO model satisfies the needs of our Australian consumers to have the best products for the lowest prices.


We have products from kitchen tiles, to bathroom tiles, to tiles for interior and exterior living areas. Our experienced team can help you choose the perfect tiles for your new home or renovation project. We thereby allow you to keep to your budget as well as your style. Furthermore, we can advise you on installation, design, and after care solutions for your products. If you are building a new home, we can even help measure your plans.


In 2005, Luke Johnson and Len Franco joined forces to create a new model in the retail tile industry. Knowing that the Australian consumer wants the best quality products for the lowest possible prices – the TFO model was opened. With Luke’s experience in the tile division of a successful auction house. Together with Len’s experience as a well-known importer/wholesaler, Tile Factory Outlet was an instant success.


In 2009 Luke and Len re-located the business to 107 Warren Road (Cumberland Highway), Smithfield. This proved to be an easy location to get to from anywhere in Sydney. After the move, TFO evolved from a clearance house to the largest single tile store in Australia. Consequently, TFO attracts customers from all over Australia.

In May 2016, Maria Franco joined the board of Directors. Maria is passionate about tiles and has decades of experience. Her interest in fashion and interior design is an asset to TFO. Resulting in TFO continuing to achieve high standards in customer service.

Each year the TFO team visits Cersaie, Italy, the largest and most prestigious tile fair in the world. As well as Marmomacc, the Italian stone fair. There we source the latest designs and innovations in technology.

The Future

Maria, Luke and Len continue to pass their knowledge and experience in the tiling industry to the next generation of the TFO family. They thereby allow Tile Factory Outlet to continue to grow. Ultimately, our commitment remains to provide you with the best quality products at unbeatable prices. So, the TFO team encourage you to shop around as we are confident that you will not find better value for money.