Terms and Conditions

  1. Information on how to enter form part of the terms and conditions of entry. Entry into the competition is deemed acceptance of these terms and conditions.
  2. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram and participation in this competition assumes the acceptance of the Instagram terms and conditions, found at https://instagram.com/legal/terms/
  3. The Promoter is Tile Factory Outlet Pty Ltd ABN: 73 064 901 775 of 107 Warren Rd, Smithfield NSW 2164, Ph: (02) 8728 7800.

Who Can Enter?

  1. Entry is open to all permanent residents of Australia. Employees and their immediate families of Tile Factory Outlet and their agencies and companies associated with the promotion are ineligible to enter the competition. All entrants must be over the age of 18 years.

How To Enter

    1. Download the Instagram application for iPhone or Android onto your mobile device.
    2. Go to the @tfotiles Instagram page and complete the entry prompts in the pinned Instagram post.
    3. Follow @tfotiles and @mitchandmark, like the pinned giveaway post, share the post on your Instagram stories, ensure @tfotiles and @mitchandmark are tagged in the story for visibility, tag 1 friend in the comments.
    4. Enter your details via the form on the Bathroom Giveaway page on TFO’s website.
    5. Multiple entries are permitted; one tag = one entry.
    6. Entries submitted via the Instagram application and meet all the entry criteria will be accepted.

When To Enter

  1. The competition commences on the 1st August 2024 AEST. The competition closes on 22nd August 2024 with the winner to be announced on Sunday 25th August 2024 at 6pm.
  2. The winning entry will be selected by Google random number generator.
  3. The Google random number generator is final, and no correspondence will be entered into. Prizes cannot be transferred. Non-cash prizes cannot be redeemed for cash.
  4. Entries must be received by 11.59pm AEST on the 22nd August 2024. The Promoter accepts no responsibility for any late, lost or misdirected entries due to technical disruptions, network congestion or for any other reason.
  5. The cost of accessing the promotional website will be dependent on the entrant’s individual internet service provider.
  6. The Promoter reserves the right to request winners to provide proof of identity and proof of residency at the nominated prize delivery address. Identification considered suitable for verification is at the discretion of the Promoter.

Prize On Offer

  1. Total prize value is (up to) AUD $3,500 inclusive of GST and includes:
    (a)  Tiles, stone, mosaics, tapware, accessories, grout and adhesive up to the value of $3,500 GST inclusive.
      (a1)  Delivery and Installation is not included in the prize value and will be at the cost of the winner. Collection from TFO’s Smithfield warehouse is also possible.
    (b)  One (1) x Extended design consultation appointment to the length of 2hours with the TFO inhouse Interior Designer. This can be taken as one session or split up across multiple and is subject to the design consultants availability.
    (c)  Take home sample pack/s of all tile selections made during the design consultation appointment.
  2. The winning applicant must be ready for tiling within three (3) months, if not the winner will be redrawn.
  3. The prize is not transferrable or redeemable for cash. The prize must be used in its entirety and any unused portions of the prize will be forfeited. TFO will not accept back any unused products.
  4. The winner agrees to provide Tile Factory Outlet with marketing material including but not limited to before, after and progress photos and videos.
  5. Upon request, Tile Factory Outlet is within their right to arrange a member of staff from their marketing team or professional photographer or videographer to obtain footage at the winner’s renovated property for marketing and promotional purposes. The winner will not be reimbursed for this.
  6. The winner will be notified within a week of the competition being drawn via their Instagram account. The winner will be announced on Tile Factory Outlet’s Instagram page.
  7. The Promoter reserves the right to request winners to provide proof of identity and proof of residency at the nominated prize delivery address. Identification considered suitable for verification is at the discretion of the Promoter.
  8. If the Promoter is unable to contact the winner to claim fulfilment of the promotional prize that winner will forfeit the prize in its entirety, and it shall be awarded to the next winning entry in the promotion. The Promoter will not be liable for a winner who cannot be contacted and therefore forfeits their prize, and no correspondence will be entered into.
  9. The Promoter reserves the right to verify the validity of entries and to disqualify any entry which, in the opinion of the Promoter, includes objectionable content, profanity, potentially insulting, inflammatory, or defamatory statements. The Promoter also reserves the right to disqualify any entrant who tampers with the entry process, who submits an entry that is not in accordance with these terms and conditions of entry or who has, in the opinion of the Promoter, engaged in conduct in entering the promotion, which is fraudulent, misleading, deceptive, or generally damaging to the goodwill or reputation of the promotion and/or Promoter. The Promoter reserves the right to disqualify a winner if the Promoter becomes aware that the winner and/or the winner’s entry is of a type described in this clause.

Copyright

  1. Use of personal information:
     21.1  By entering the competition and accepting the terms and conditions, you agree that Tile Factory Outlet Pty Ltd may use your personal details for the purpose of conducting the competition, including the use of your Instagram name in promotional formats.
     21.2  By entering the competition, you give Tile Factory Outlet Pty Ltd permission to contact you via Instagram and email if you are a winner of the competition for the purpose of distributing your prize to you.

Further Terms and Conditions:

  1. If the prize (or an element of the prize) is unavailable, for whatever reason, the Promoter reserves the right to substitute the prize (or an element of the prize) for a prize of equal or greater value, subject to NSW State Regulation. It is a condition of accepting the prize that the winner must comply with all the conditions of use of the prize and prize supplier’s requirements. Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
  2. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to direct or consequential loss) or for any personal injury suffered or sustained in connection with any prize/s, except for any liability which cannot be excluded by law.
  3. The Promoter is not responsible for any incorrect or inaccurate information, either caused by the mobile phone user or for any of the equipment or programming associated with or utilised in this competition, or for any technical error, or any combination thereof that may occur in the course of the administration of this competition including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or satellite network failure, theft or destruction or unauthorised access to or alteration of entries.
  4. Any entrant found to have:
    (a) used any form of software or third-party application to enter multiple times (including scripting software),
    (b) used a third-party (including online competition entry site) to enter on their behalf or
    (c) entered incorrect contact details, including incorrect email contact details, will have all entries invalidated and any claim to the Prize will be invalidated.
    If such an entrant is awarded the prize and then found to have breached this clause, the entrant must immediately return the prize to the Promoter. The Promoter has sole discretion to determine if this clause has been breached by any entrant. The Promoter reserves the right to request whatever documentation it deems necessary to confirm if the entrant has breached this clause. An entrant must provide any requested documentation to the Promoter upon request. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

  5. If for any reason this competition is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures or any causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this promotion, the Promoter reserves the right in its sole discretion to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the competition, subject to any written direction given under state regulation.
  6. The Promoter reserves the right to request the winner to sign a winner’s deed of release or any other relevant forms or agreements that the Promoter deems necessary, to provide proof of identity, proof of age, proof of residency at the nominated prize delivery address and/or proof of entry validity (including phone bill) in order to claim a prize. Proof of identification, residency, age and entry considered suitable for verification is at the discretion of the Promoter. In the event that the winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.
  7. The Promoter reserves the right to rejudge or reselect by Google random number generator in the event of an entrant, claiming to be a winner, being unable to satisfy these Terms and Conditions.
  8. The judges’ decision or reselection by Google random number generator in relation to any aspect of the competition is final and binding on each person who enters. Chance plays no part in determining any winner. No correspondence will be entered into. No responsibility is accepted for late, lost or misdirected entries. Prizes are subject to availability, not transferable or exchangeable and, with the exception of cash prizes, cannot be taken as cash. Prizes will be sent to the winner’s nominated address as stated in their original entry. The Promoter and their associated agencies, and companies associated with this promotion will take no responsibility for prizes damaged or lost in transit.